Click on the image or name of a product to find out a bit more about it. To add something to your order, choose the quantity you wish to purchase in the Quantity box then click the Add to Bag button.

When you’re ready to check out you can either click the View My Bag button after you’ve added an item to your cart, or you can click on the Shopping Bag button in the upper right-hand section of every page.

Once you’re happy with the contents of your Shopping Bag click on the Checkout Securely button. You can sign in if you already have an account with us, or you can shop as a guest.

Next, you’ll be asked for your shipping and payment information. If you proceed with the selected payment option you are making a binding offer to purchase the products you’ve added to the Shopping Bag. A confirmation page will show a summary of your transaction, which you might want to print for your records.

Once you have ordered your products, we will send you an automatic confirmation of receipt, but that does not mean that the order has been accepted.

We reserve the right to hold or cancel an order without prior notice or explanation in the event of any matter arising that concerns security or is in breach of any policy or term.

We accept a variety of payments including MasterCard, Visa, American Express (AMEX), Tabby, Tamara and Apple Pay.

Our goal is to deliver your purchase in the quickest and most economical way possible. Free shipping is available for all orders in the UAE with no minimum purchase.

Yes, as per UAE law a 5% VAT is already included in our displayed prices.

We ship to any location within the UAE, with varying delivery times:

• Dubai orders: 1 working day
• Orders from outside Dubai: 2-3 working days

Orders made after 6 pm (UAE Time), or on weekends or public holidays, will be processed on the next working day.

Same-day delivery is available in select Dubai areas for orders placed by 6 pm (UAE Time), excluding weekends and public holidays.

We do not deliver orders to PO Boxes, mailboxes, or postal locker addresses. All deliveries must be made to a valid residential or commercial street address where a recipient is available to receive the order.

After you place your order, you’ll receive a text message from Shipa with a tracking link.

You can exchange or return any product bought at full price within 15 days. All discounted items can be exchanged within 15 days and returned within 3 days. You can also exchange or return any defective product within 15 days.

Exchanges are only possible for items of equal or higher value.

In order to qualify for a return or exchange, all items must be returned with the following conditions:

• Items must be unused, unaltered, and in good condition
• Keep all tags and barcodes attached
• Include the original purchase receipt

We’ll refund the method of payment used to make your purchase.

To return an item please contact our call centre on 800LEGO (800-5346).

Contact our call centre on 800LEGO (800-5346) to cancel or partially cancel an order. Your order can be cancelled any time before it leaves our warehouse. After your order is canceled, we'll refund the method of payment used to make your purchase.

We’ll let you know as quickly as possible if a product isn’t available or can’t be delivered on time.

Yes, it’s a good idea to print or save a copy of your order confirmation email just in case you need to contact us with any questions about your order.

If you notice that any of the information emailed to you is incorrect, please contact customer care on 800LEGO (800-5346) immediately so we can correct it.

We do our best to make sure that all prices on our website are accurate. However, errors can sometimes occur. If we discover an error in the price of products you’ve ordered, we’ll let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we can’t contact you or if you don’t reconfirm the order we’ll treat the order as cancelled.

Yes, all prices displayed in LEGO.ME are subject to change without prior notice.

Yes, you can make payment by redeeming your SHARE points.

• SHARE Classic members earn 2.5 points for every AED 100 spent online on LEGO.me.
• SHARE Plus members earn 3.1 points for every AED 100 spent online on LEGO.me.
• SHARE VIP members earn 3.8 points for every AED 100 spent online on LEGO.me.

Yes, you can combine SHARE points with any one of the other payment options (e.g. Tabby, Tamara, Debit or Credit cards).

If you aren’t happy with anything to do with your order, please reach out to customer care on 800LEGO (800-5346) or by submitting your feedback.

It’s great to hear that our bricks are inspiring you! However, we can't allow the use of LEGO® copyright materials such as brand names, logos and trademarks like the 2x4 brick or the LEGO® minifigure for commercial purposes such as promotional campaigns, marketing and PR. This also applies to items such as building instructions and parts. Our experience over the years has shown that we need to monitor and regulate the commercial use of our trademarks carefully. For more details, see our Fair Play policy.

Tabby empowers you with the flexibility and freedom to choose how and when to pay for the things you love. Tabby lets you shop now, pay later without the interest, fees or debt traps.

Select Tabby on checkout. A pop up will appear with the four monthly instalment details. Register one time on our website with Emirates ID, email and phone number to activate the payment service. Pay the first instalment immediately, and the rest of the payments will be scheduled as an automatic debit from the card that has been used for the first payment.

Nope! The entire process stays within the LEGO.ME

Automatic debit will apply from the card that has been used for the first instalment.

Four months is the standard duration pre-selected for this service. This cannot be altered.

Instalments will automatically split equally. The amount cannot be altered.

No interest or fees are applicable.

Any debit or credit card accepted. Apple pay & Android payment options are not applicable.

Yes, no product exclusions apply.

Yes, the general return and refund policy will be applicable.

It’s simple! You’ll need to be over 18 years old with a valid, verifiable mobile number, a valid ID, and a valid payment card in Saudi Arabia or the United Arab Emirates.
* Tamara's availability may vary depending on the store you are shopping at.

You’ll receive your order on time, and make your payments according to your chosen payment plan! When paying with Tamara, your first payment is due upon making the order.
Once your first payment is made, your order is confirmed and will be shipped to you as per the store’s policies.
If you have any questions or concerns regarding payments, please reach out to the Tamara Customer Care team for support.

With Tamara, it’s hassle-free! Based on the store’s policies, request the return or cancellation from the store. Once the store informs us of your return or cancellation, your payment plan will be updated and the relevant amount will be refunded to your account. For more details, please visit Tamara help center.

As long as you make your payments on time, you’ll never be charged a late fee!
However, if you miss a payment due date, Tamara charges a late fee of SAR/AED 25 one day after the due date.
An additional late fee of SAR/AED 25 will be charged with every 15 days of delay. Fees are limited to SAR/AED 150, or 25% of the order value (the minimum of which will apply).
Download the Tamara app to get payment reminders and easily keep track of your payments.
Please note: Repeated delays in payment will be reported to the credit bureau in Saudi Arabia (SIMAH) or AECB in the United Arab Emirates. This will impact your credit score and lead to the suspension of your Tamara account until your entire overdue amount, including late fees, is paid in full.

There are several potential reasons for rejection, including but not limited to the following:
Your card isn't activated or fit for e-commerce purchasing.
You have prior commitments to your bank/telecommunications company and/or are flagged by Simah/Al Etihad Credit Bureau (AECB).
You have overdue payments with Tamara.
Tamara's intricate risk system considers the value of your purchase too high.
The value of the items you're trying to buy exceeds the allowed purchase limit.
If none of the above reasons apply to you, please try again with a different card.